Ghatak Seva – PAN Card & Online eGovernment Services

Last updated: August 2026 · ghatakseva.com

1. Introduction

Welcome to Ghatak Seva – PAN Card & Online eGovernment Services ("we", "us", "our"). By accessing or using our website (ghatakseva.com) and services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our platform.

2. About Our Services

Ghatak Seva. We provide digital services which may include, but are not limited to, PAN card related services, voter services, utility tools, and related facilitation services. Services are offered to registered retailers, distributors, and partners through a wallet-based system.

3. Account Registration

• You must provide accurate, complete, and current information during registration.
• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activities that occur under your account.
• We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

4. Wallet & Payments

• Services are availed using your wallet balance, which you can top up through the available payment gateway.
• Wallet balance added is used solely for availing services on this platform.
• All transactions are recorded and visible in your account transaction history.
• Prices for services are as displayed at the time of the transaction and may change without prior notice.

5. Service Usage

• Services must be used only for lawful purposes and in accordance with applicable government rules and guidelines.
• You agree not to misuse the platform, attempt unauthorized access, or interfere with its normal operation.
• Data submitted for any service must be genuine and authorized. You are solely responsible for the accuracy and legality of the information you submit.
• We act as a facilitator and are not responsible for delays or rejections caused by third-party portals or government systems.

6. Third-Party Services

Some services rely on third-party or government portals. We are not liable for the availability, accuracy, downtime, or decisions (such as rejections) of these external systems. Processing times may vary based on such systems.

7. Limitation of Liability

We provide services on an "as available" basis. To the maximum extent permitted by law, Ghatak Seva – PAN Card & Online eGovernment Services shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

8. Account Suspension

We reserve the right to suspend or terminate any account, with or without notice, in cases of suspected fraud, misuse, chargebacks, violation of these terms, or as required by law.

9. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the platform after changes constitutes acceptance of the revised terms.

10. Contact Us