Ghatak Seva – PAN Card & Online eGovernment Services

Last updated: August 2026 · ghatakseva.com

1. Introduction

Ghatak Seva – PAN Card & Online eGovernment Services ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website (ghatakseva.com) and services.

2. Information We Collect

• Account Information: Name, mobile number, email address, PAN, date of birth, and address provided during registration.
• Transaction Data: Wallet top-ups, service usage, and transaction history.
• Service Data: Information you submit to avail specific services (as required by the respective service).
• Technical Data: IP address, device/browser information, and usage logs for security purposes.

3. How We Use Your Information

• To create and manage your account.
• To process transactions and provide the requested services.
• To communicate important updates, notifications, and support responses.
• To detect, prevent, and address fraud, misuse, or security issues.
• To comply with legal and regulatory obligations.

4. Data Sharing

We do not sell your personal information. We may share necessary data with:

• Authorized government or third-party portals strictly to fulfill the services you request.
• Payment gateway providers to process transactions securely.
• Legal authorities when required by law.

5. Data Security

We implement reasonable technical and organizational measures to protect your data. Passwords are stored in encrypted form, and sensitive identifiers are masked where appropriate. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

• You may request access to or correction of your personal information.
• You may contact us regarding any privacy concerns.
• Certain data may be retained even after account closure as required by law.

8. Cookies

We use session cookies necessary for login and platform functionality. These are essential for the service to work correctly.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

10. Contact Us